At iVertique, we have built a class leading IT service support capability that you can leverage straight away. Gain the full benefit of having an effective ITIL aligned support operation without the heavy investment in systems, people and processes required. Through our standardisation practices and continuous improvement processes under a Managed Service, you can also expect to lower the TCO of your IT infrastructure over time.
Make our team work for you. As a Managed Services customer, you will be assigned a dedicated Service Manager. This person will be your primary contact and escalation for service delivery matters. The Service manager also manages the engineers and consultants that will be assigned to servicing your organisation.