FAQ

/FAQ
FAQ 2017-09-09T05:43:45+00:00
What is the Payment terms & payment method accepted? 2017-10-03T13:03:21+00:00

We have a secured payment gateway. We accept payment through Debit/Credit Cards, PayPal & Bank Wire.

Image Editing – What are the countries where you offer your services? 2017-10-03T13:00:05+00:00

Online work have no geographical boundaries. We are working for clients all around the world.

Image Editing – Do I need to pay for any corrections I might have? 2017-10-03T12:58:40+00:00

Once we understand the work, there is no scope of error. In case there is some misunderstanding about your instructions, we do the corrections free of cost. Any other minor corrections are also done free of cost.

Image Editing – What is your turn around time? 2017-10-03T12:57:02+00:00

In working day we send processed photos within 12-24 hours. For bulk photo processing like images up to 500 will take 2 – 4 business days for your photos to be done.

Image Editing – How do you insure safety of my photos (and edited photos)? Do you have Privacy policy? 2017-10-03T12:55:13+00:00

We sign a non-disclosure agreement with all our employees and none of your image will be taken our of workplace to be used for any other purpose. We have firewall installed in All our computers and hardware. Check out our privacy policy on here

Image Editing – What kind of file types do you accept? 2017-10-03T12:53:57+00:00

We accept most of photo formats including JPG, GIF, PNG, PSD, EPS and RAW files like DNG, NEF, RW2, CR2, TIFF file format.

Image Editing – How I can send images for editing? Do you provide FTP ? How you insure security of FTP ? 2017-10-03T12:53:07+00:00

Send us your files using Dropbox, WeTransfer or email at info@www.ivertique.com  We can also provide you FTP account to upload your files for faster downloading and uploading. Rest assured about security, We create separate account for each client with unique username and password.

Image Editing – What photo editing services do you offer? 2017-10-03T12:51:09+00:00

We offer Background Removal, Clipping Path, Masking, Color Correction and Blending, Jewellery Retouching, Cropping and Re-sizing, Product Enhancement, Amazon & Ebay photo editing, Real State Photo Editing, Photo Restoration and Photo Vectorization.

Video Editing – What’s needed from me before I send you my project? 2017-10-03T12:48:52+00:00

You can be involved as much or as little as you want to be.  Just send us any videos and keepsakes you want included and we will do all the work.  We will watch all the videos in their entirety and gather the best footage for you.

If you prefer, you can provide as much information as possible.  You can request specific points in the video be  emphasised, certain people you want highlighted and any other instructions you may have and we will add them when putting your custom edited DVD together.

Video Editing – Can iVertique’s video editing services improve the quality of my video? 2017-10-03T12:47:06+00:00

Yes, using special software we can digitally enhance your video to adjust, color, brightness and contrast.  Although we cannot make a night scene seem like daylight, you will notice an improvement.

Video Editing – I have video that I think I can edit myself. Why should I send you my videos when I can edit it myself? 2017-10-03T12:45:55+00:00

Video editing requires a very strong computer system.  If your computer is not “top of the line” it may take hours upon hours for your computer to edit your video and it may not render the way you expect. We only use professional grade software and equipment, which insures your video will look the way you want it to.

In addition, our professional team at iVertique has years of experience, which insures the highest quality and most enjoyable video you can want, without the aggravation and frustration that editing your own videos can cause.

Video Editing – Will my original videos and photos be returned? 2017-10-03T12:44:45+00:00

Yes, they will. iVertique will take extreme care of your video and/or photos as we transfer it to our video editing system.  We will mail you the finished work along with your originals.

Video Editing – How do you pack my finished product? 2017-10-03T12:43:49+00:00

You will receive a professional custom-made DVD video package.  At iVertique, we can add any photo and title on to the DVD face.  We will pack it in a standard DVD case, just like the ones in any video store.

Video Editing – How long does the video editing process take? 2017-10-03T12:42:31+00:00

We edit your videos in the order of your purchase.  The quicker you get us your order and videos, the faster we can send you a fantastic finished product.  Busier times generally include Mother’s Day, Father’s Day, Christmas and New Year’s Day, so please get your orders in early.

If it’s a “need it now” video for a memorial service, a funeral or any last minute project, you need to let us know right away. For a small fee, we can put a rush order on your video and we will get it to you when you need it with the same quality you expect from iVertique.

Video Editing – Will multiple people see and work on my video? 2017-10-03T12:39:03+00:00

Although iVertique has a team of editors, only one person will edit your video.  This way you can be certain that there is a consistency and a flow to your videos from beginning to end.

Video Editing – How does iVertique edit videos? 2017-10-03T12:37:59+00:00

We custom edit your videos the way you want.  With our video editing services, you can tell us exactly what you want and be involved as much or as little as you want.  Prefer Hollywood-style transitions to clean cuts? Let us know and it’s done!

Don’t know exactly what you want?  Not to worry, leave that to us.  After a brief consultation, we will help you decide and we’ll take care of the rest.

Your video will be reviewed second by second and any unnecessary video footage will be removed, leaving behind only the best moments. With our creative team and skilled editors, iVertique’s Video Editing Services guarantees to give you a finished product you will love, share and treasure for years to come.

Graphic Design – Can I get revisions to the designs I receive? 2017-10-03T12:29:46+00:00

Absolutely. Our designers will refine their work in response to your feedback. In fact, the more feedback you can provide about what you’re looking for, the better!

Graphic Design – What happens once I select the winning design? 2017-10-03T12:29:39+00:00

Once you choose the winning design on your contest, you receive full copyright of the design files as well as professional design files (to allow you to print or alter in the future).

Graphic Design – How many different designs will I get to choose from? 2017-10-03T12:29:53+00:00

You can expect to receive over 50 designs from multiple designers. The more active you are in providing feedback, the more designs you’re likely to receive.

Graphic Design – What happens if I don’t like any of the designs I receive? 2017-10-03T12:30:00+00:00

If you haven’t found what you’re looking for, contact us and we can reach out to more designers on your behalf. iVertique also offers a money-back guarantee on all refundable projects. Simply request a refund within 7 days of your project.

This Is A Custom Widget

This Sliding Bar can be switched on or off in theme options, and can take any widget you throw at it or even fill it with your custom HTML Code. Its perfect for grabbing the attention of your viewers. Choose between 1, 2, 3 or 4 columns, set the background color, widget divider color, activate transparency, a top border or fully disable it on desktop and mobile.

This Is A Custom Widget

This Sliding Bar can be switched on or off in theme options, and can take any widget you throw at it or even fill it with your custom HTML Code. Its perfect for grabbing the attention of your viewers. Choose between 1, 2, 3 or 4 columns, set the background color, widget divider color, activate transparency, a top border or fully disable it on desktop and mobile.
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